Terms and Conditions – from 1st January 2020
1) Booking Your Date with S&J Catering Services
a) All event bookings must be confirmed in writing by the Customer. A non-refundable deposit is required to secure S&J Catering Services for the date of your event.
b) All bookings are subject to minimum guest numbers, S&J Catering Services will confirm these in writing.
a) A deposit figure will be provided to the Customer in writing by S&J Catering Services once your booking confirmation is received.
b) This deposit will be deducted from the total event costs final payment is required within 14 days prior to the event (please see our Payment terms below).
c) Payment methods available include bank transfer, PayPal, cheque and cash.
3) Booking Confirmation
a) Once the Customers deposit has been received a receipt will be issued by S&J Catering Services
4) Variations to the Price
a) All bookings are subject to minimum guest numbers which will be confirmed by S&J Catering Services at the time of booking.
b) Any variation to menu selections for children must be discussed with S&J Catering Services as soon as possible to our menus to be revised accordingly.
5) Payment of Total Event Costs Prior to Event
a) Payment in full is required for all catering services to be provided by S&J Catering Services. Final guest numbers must be confirmed to S&J Catering Services no later than 14 working days prior to the event.
b) Should S&J Catering Services be advised of any changes to event requirements (including the reduction of guest numbers) at a date less than 14 working days prior to the event, S&J Catering Services reserve the right to accept these changes and reduce our invoice value, however should increases occur due to additions once full payment have been received S&J Catering Services will raise an additional invoice for these guests or extras food needed, payment will then be due for immediate settlement by the Customer.
6) Cancellation Charges
a) In the unfortunate event of a booking having to be cancelled confirmed in writing will be needed by the Customer. Your deposit will be retained and the following charges will be incurred
I) Cancellation received within 21 working days of event – 50% of total event cost
ii) Cancellation received within 7 working days of event – 100% of the total event cost
b) The total event cost will be based on the numbers of guests scheduled, at the agreed price per head.
c) Any additional costs incurred by S&J Catering Services in preparation of the event up until the time of cancellation will be charged to the Customer. This is to cover any losses caused to S&J Catering Services for administration costs, travel, supplies etc. and will be discussed fully in event of cancellation.
7) Dietary Requirements and Allergies
a) S&J Catering Services will endeavour to provide suitable adaptions to the Customers menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance (no less than 10 working days prior to the event).
8) Clients Food and Drinks
a) We accept no liability for any food supplied to the Customer by another caterer (or food products suppliers by the Customer themselves) in additional to those arranged by S&J Catering Services.
9) Customer's use of S&J Catering Services Property and Customers Personal Property or Gifts
a) The Customer agrees to pay for any loss or damage to any equipment, crockery, cutlery or glassware supplied by S&J Catering Services for the event, including any issues caused by the Customer guests.
b) S&J Catering Services will not be held responsible for the theft, lost or damage to any personal effects of the Customer or gifts brought onto premises by the Customer guests.
10) Liability of S&J Catering Services
a) S&J Catering Services accept no liability under any claim whatsoever arising (be it by negligence or otherwise) for any loss over the figure of the existing S&J Catering Services Public Liability Limit of Indemnity. Note that this figure which may change from time to time, is available upon request together with a copy of our Certificate.
11) Force Majeure
a) S&J Catering Services shall incur no liability to the Customer if performance of the contract is prevented or hindered by any case whatsoever beyond S&J Catering Services control and in particular but without prejudice to the generality of the foregoing,
by act of fire, flood, subsidence, sabotage, accident, strike, or lock out and shall not be liable for any loss or damage resulting there from suffered by the Customer.
S&J Catering Services reserve the right to change our Terms and Conditions when necessary due to the continual evolving nature of our business. It is your responsibility to ensure that you are up to date with our Terms and Conditions which are available on request or printable via our website at www.sandjcateringservices.co.uk